翻訳者レビュー ( 日本語 → 英語 )
評価: 50 / 1 Review / 2017/12/21 12:50:34
サイズについて返品があったとのことで、申し訳ありませんでした。注意して制作する様に徹底します。
サイズの説明については私たちも頭を悩ませています。革を使った柔らかい商品なので、革の状態や測り方によってサイズに誤差が出ます。お客様には誤差がある事を説明しておいた方が良いかもしれません。
請求書を発行しました。請求先と配送先に間違いがないかご確認ください。
材料の革が希少となり、入荷に時間が掛かっています。今回もお支払いの確認後３ヶ月ほどお待ちいただくことになりそうです。
we are sorry that you have returned a product because of the size difference. we will make sure to pay more attention when we make products.
as for the discription of size setting, it has been big problem for us. It is the soft product using a leather, it can cause the difference in size depending on the leather condition or the way to put a leather. should it be better to explain it to customers in advance.
we have issued an invoice. please confirm if the both invoice and delivery addresses are correct.
since the leather as material of the product is becoming hard to find, it takes time to stock the product. it would also take 3 months after we confirm your payment this time.
レビュー ( 1 )
元の翻訳
we are sorry that you have returned a product because of the size difference. we will make sure to pay more attention when we make products.
as for the discription of size setting, it has been big problem for us. It is the soft product using a leather, it can cause the difference in size depending on the leather condition or the way to put a leather. should it be better to explain it to customers in advance.
we have issued an invoice. please confirm if the both invoice and delivery addresses are correct.
since the leather as material of the product is becoming hard to find, it takes time to stock the product. it would also take 3 months after we confirm your payment this time.
修正後
We are sorry that you have returned a product because of the size difference. We will make sure to pay more attention when we make products.
As for the discription of size setting, it has been a big problem for us. It is the soft product using leather, it can cause the difference in size depending on the leather condition or the way to put a leather. Should it be better to explain it to customers in advance?
We have issued an invoice. Please confirm if the both invoice and delivery addresses are correct.
Since the leather as material of the product is becoming hard to find, it takes time to stock the product. It would also take 3 months after we confirm your payment this time.