As you claim that the goods are short of quantity, we will ask seller to provide the evidence to prove the quantity of the goods within 3 calendar days.
PS: If there’s any agreement reached with the supplier before this case is closed, please provide your supportive evidence on the complaint centre. Or E-shop shall have the right to proceed to handle the Claim based on the supporting documents available and/or the settlement terms reached in the Order Messages within the Time Limit between the Buyer and the Supplier.
Your understanding and cooperation will be appreciated.