Conyac で依頼された翻訳結果を公開

I received the items and checked inside...
Unfortunately, I must say they were not in a decent condition.

-Many of the boxes are stained.
-Trying to replace the boxes, I took out the items inside and immediately found 2 defective items.
(I haven't checked them all.)
-There are so many crushed boxes and the spare boxes I have are not enough.
-There are many items whose thermometer is not covered with a plastic bag.

I just don't know why they were delivered in such a condition as they were delivered in a better condition last year.
It is very disappointing.
I wonder if you gave items in a good condition to your customers in the US.
I kindly request for improvements.