The explanatory note said that the item was brand-new. However, I had it appraised at my favorite fountain pen store, and then it turned out to be the used item. I would like a partial refund.
Your item description indicated that the pen was brand-new. However, a fountain pen shop I frequently visit gave me an expert opinion that the pen is a "used" piece. I would like a partial refund please.
The item description says that it is a brand new item. A friend of mine has a fountain pen shop and he had a look and told me that it's actually second hand. I would like to request a partial refund please.