Conyac で依頼された翻訳結果を公開

I was told that all the cost of the product ($100) would be refunded when I asked about it on a Web form in the mid-July , but only a part of it ($10) was returned and the rest of it ($90) has not been back yet. I asked a credit card company, who said that they have not been contacted by you regarding the rest of the money. The $10 has been completed its refund process via the credit card company. I have attached a copy of the form showing a detail of the $10 of the refund. Please pay me back the rest of the money immediately.