リターンリクエスト承知しました。
しかし、理由を「4.It’s defective or doesn’t work.」とされていますが、商品自体の欠陥や故障ではなく、レンズによってオートフォーカスが効かないのはコンバーターの仕様によるものです。
「1.It’s the wrong size or doesn’t fit.」「2.I don’t need it anymore.」「3.I found a better price elsewhere.」のいずれかに変更してください
評価
50
翻訳 / 英語
- 2015/03/18 15:26:24に投稿されました
We understand the return request.
However, you said that the reason is "4. It's defective or does not work" , but
it is neither a defect nor trouble of the item. The reason why the automatic focus does not work by the lens is due to the specification of the converter.
1.It’s the wrong size or doesn’t fit. 2.I don’t need it anymore. 3.I found a better price elsewhere. Could you change it to any of the above?
However, you said that the reason is "4. It's defective or does not work" , but
it is neither a defect nor trouble of the item. The reason why the automatic focus does not work by the lens is due to the specification of the converter.
1.It’s the wrong size or doesn’t fit. 2.I don’t need it anymore. 3.I found a better price elsewhere. Could you change it to any of the above?
★★★★☆ 4.0/1
評価
52
翻訳 / 英語
- 2015/03/18 15:31:22に投稿されました
We will accept the return request.
For the reason, you chose "4.It’s defective or doesn’t work," but the product itself is not defective or damaged, but it is the converter spec that does not allow the auto-focus by lens.
Please choose either "1.It’s the wrong size or doesn’t fit," "2.I don’t need it anymore," or "3.I found a better price elsewhere" instead.
For the reason, you chose "4.It’s defective or doesn’t work," but the product itself is not defective or damaged, but it is the converter spec that does not allow the auto-focus by lens.
Please choose either "1.It’s the wrong size or doesn’t fit," "2.I don’t need it anymore," or "3.I found a better price elsewhere" instead.
評価
47
翻訳 / 英語
- 2015/03/18 15:40:47に投稿されました
It's duly noted about the return request.
Though the reason was be set in「4.It’s defective or doesn’t work.」, the auto-focus function couldn't available on some lenses is not caused by the defection or failure of product itself but the regular specification of converter.
Please change the reason to either「1.It’s the wrong size or doesn’t fit」or「2.I don’t need it anymore」or「3.I found a better price elsewhere」.
Though the reason was be set in「4.It’s defective or doesn’t work.」, the auto-focus function couldn't available on some lenses is not caused by the defection or failure of product itself but the regular specification of converter.
Please change the reason to either「1.It’s the wrong size or doesn’t fit」or「2.I don’t need it anymore」or「3.I found a better price elsewhere」.
★★☆☆☆ 2.5/2
