Conyac で依頼された翻訳結果を公開

Thank you for your inquiry.
As you were not satisfied with the item arrived this time, this case will be coped by our side.

Because the item was imported from the domestic official distributor, we consider you can trust this item.
But if you feel uneasy about it, we'll inspect it again.

Sorry for bothering you but is it possible for you to send the item to us as we'll pay for the shipping fee?

Also, you said you would consult with ebay and I also recommend you to do that.
In any case, we'll do our best to support you until the end.
Sorry for causing inconvenience but we are waiting for your reply.