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Thank you for the quick response.

As today is a holiday in Japan,
the custom clearance officers are not working.

Thus, the goods are being held at Narita Airport for 4 days.
This also incurs a storage fee.

If the custom clearance finishes smoothly tomorrow, we will be able to dispatch it to your office by this week.

I will inform you of the cost of delivery from Narita Airport to your office once it is completed.

I think it may add up to another additional $350 from the amount you paid for delivery charge.

This time, I would like to request that you compensate at the end for the difference in the actual cost of the international delivery fee and the one I paid for, as well as other charges such as custom clearance and domestic delivery charge.