Let me inform you that we have finished the refund. The item has arrived the customs office at COVENTRY PF. Therefore, it’ll take some time before reaching your home. We are very sorry for the inconvenience this might have caused to you.
This is an email to let you know the completion of the refund process. The item is now at the custom office at COVENTRY PF, so it doesn't seem to have arrived at my address. I apologize to you for this inconvenience.