Notice of Conyac Termination

maples88 Translations

ID Verified
Over 8 years ago Female
Japan
Japanese (Native) English (Native)
Business
A listing of the public translations that were written by this user. This listing does not include the requests that have yet to be completed.
maples88 Japanese → English
Original Text

誤った商品を送ってしまい本当に申し訳ありません。
楽しみにされていたところ、心よりお詫び申し上げます。

正しいアイテムとの差額分50ドルを返金するか、返品による全額返金、
または正しいアイテムとの交換、あなたはどれを望みますか?

もし返品または交換を選ばれる場合には大変お手数おかけいたしますが、
以下の住所までお送りください。

商品が届き次第すぐに対応いたします。

リターンのバーコードはアメリカ国内同士でしか使用できません。
発送伝票の写真を送っていただければ送料分も返金いたします。

Translation

We are deeply sorry for having sent the wrong product while you were awaiting for it to arrive.

We will do one of the following:
We can return you $50 which is the price difference of the product we sent and the product that was supposed to be sent. Or you can return the product to us and we will pay back the full amount. Or we exchange the product with the correct one.

Please let us know which option you prefer.

If you choose to return the product to us, please send it to the address below.

We will solve the issue as soon as the product is returned to us.

The return barcode is only applicable for U.S. domestic shipping.
If you can send us the photo of the shipping receipt on the parcel we will repay you the shipping cost as well.