maiko_en_jp (dreamermyco) — Received Reviews

original
② There are incidents where the buyer is not present upon delivery and the package is returned after the safekeeping period at the post office expires.
To improve this condition, I will designate staff specifically assigned to check delivery statuses to monitor delivery status.
I will contact the buyer if we have confirmed our package being held at the post office or delivery company, and consequently eradicate the return of items after expiry of the safekeeping period.

●Rate of delayed shipping
・Changing lead time to ship from 1 day to 5 days.
Furthermore, increasing number of staff in charge of delivery from 3 to 6 people in order to aim for shipment as soon as possible and therefore achieving faster delivery.

corrected
② There are times when the buyer is not present upon delivery and the package is returned after the end of safekeeping period at the post office.
To improve this condition, I will designate staff specifically assigned to check delivery statuses to monitor delivery status.
I will contact the buyer if we have confirmed our package being held at the post office or delivery company, and consequently eradicate the return of items after expiry of the safekeeping period.

●Rate of delayed shipping
・Changing leadtime-to-ship from 1 day into 5 days.
Furthermore, increasing the number of staffs in charge of delivery from 3 to 6 people in order to aim for prompt shipment and therefore achieving faster delivery.

original
・Regarding Negative Feedback Rate and Filed A-to-Z Claim Rate
①I have confirmed all comments received from buyers.
The common reasons buyers were unsatisfied were because of undelivered items and slow delivery times.
I will improve my performance by enforcing the following:
・I will continue to send all items with a tracking number as before.
This will allow real-time updates and notifications on delivery status when inquired by buyers.

corrected
・Regarding Negative Feedback Rate and Filed A-to-Z Claim Rate
① I have confirmed all comments received from buyers.
The common reasons buyers were unsatisfied were because of undelivered items and slow delivery.
I would like to improve my performance by enforcing the following:
・I will continue to send all items with a tracking number as before.
This will allow real-time updates and notifications on delivery status when inquired by buyers.

original
I was born in Japan and am currently living in Tokyo.
There are many great products in Japan that we are proud of.
We want to deliver these wonderful products to you from Tokyo.
If you have any queries you want to ask about the products, please do not hesitate to contact us.
When sending lithium batteries from Japan, we are required to send them placed within the cameras. We will therefore only send batteries included in cameras.

corrected
I was born in Japan and am currently living in Tokyo.
There are many world-class great products in Japan that we are proud of.
We want to deliver these wonderful products to you from Tokyo.
If you have any queries you want to ask about the products, please do not hesitate to contact us.
When sending lithium batteries from Japan, we are required to send them placed within the cameras. We will therefore only send batteries included in cameras.