Notice of Conyac Termination

Translator Reviews ( Japanese → English )

Rating: 44 / Native Japanese / 0 Reviews / 12 Jul 2016 at 13:40

ka28310
ka28310 44 長年、半導体(システムLSI)検証を手掛け、多くの英文ドキュメントに触れて...
Japanese

回答をお待ち頂きありがとう御座います
エレコムからの回答です

マウスの裏側の穴からペンの後ろ等を使ってボールを押し出しそれを乾いた布で拭いて下さい
マウス側のボール取り付け部の奥にセンサーがあるので綿棒などで優しく拭いて下さい
それでも治らない場合は
ワイヤレスレシーバーを差しなおしてください
ワイヤレスレシーバーを指し込んでいるUSBポートを変えてみてください
トラックボールとレシーバーの距離を近づけてお試しください

もしこれで治らない場合は故障が考えられますので返品リクエストをして下さい

English

Thank you for waiting the reply.
Here is the response from Elecom.

Please push the ball out by putting the back of a pen or something similar into the hole in the back side of the mouse. And, wipe the ball with dried cloth.
Also, wipe the sensor gently located in deep inside of the part holding the ball in the mouse body with cotton applicator.
If still the issue is not resolved,
insert the wireless receiver again.
Please try other USB port which you plug the wireless receiver.
Or, make the track ball and receiver closer each other.

If still they don't work, they are possibly out of order. Please make return request in that case.

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