Translator Reviews ( Japanese → English )
Rating: 50 / 0 Reviews / 11 Jun 2016 at 12:43
商品が未着とのことで、ご迷惑をおかけし、大変申し訳ございません。
下記の日本郵便のトラッキングサイトで確認したところ、ブリュッセルのの国際交換局に到着し、6/10に国際交換局から発送となっております。
お手数で申し訳ありませんが、あなたのお住いの最寄りの郵便局に、下記のトラッキング番号をお伝えしていただき、到着がいつごろになるかお問合せいただけませんか?
国外からの問い合わせの場合、確認にかなりの日数がかかってしまうらしく、受取人から問合せいただくのが一番早い確認方法です。
We were informed that you have not received the merchandise yet. Apologies for the inconvenience that has been caused to you.
As we confirmed through the Japan post's tracking website, your merchandise arrived at the international exchange in Brussels and shipped to you on June 10th.
We are sorry to trouble you, but would you please contact to your local post office with the following tracking number and confirm the expected delivery time?
Requesting a confirmation from outside the country takes quite long, so the best way to make a confirmation is to contact them from your end.