Translator Reviews ( English → Japanese )

English

Both shipments are held at the custom.
Unfortunately we do not have any infuence in this process.

It is okay if you order this items again but we cannot assure you that the articles will be there by 24th.
It all depends wether the shipments would be held at the custom.
We are sorry for that. But you are free to order again for this time.

Japanese

荷物は両方とも税関に留まったままです。
残念ながら、この件に関しては当社には権限がありません。
再度ご注文いただいても構いませんが、24時間以内に手配できる保障は出来かねます。
税関で引っかかるかどうかになります。
申し訳ございません。今回は無料で再注文をお受けいたします。