Translator Reviews ( Japanese → English )

Additional info: 丁寧な言葉でお願いします。

Japanese

私はお客様からネガティブな評価を受けました。配達予定日が２月２０日から３月１３日になっているのに、一方的にまだ届いていないと言う事が理由です。
削除してもらうことは可能ですか？お客様の商品ははもうすでにアメリカ国内に到着しております。宜しくお願いします。

English

I received a negative feedback from a customer. Despite the fact the delivery schedule was stated as sometime between Feb 20 and Mar 31, he posted a claim for having not received it yet.
Is it possible to have the feedback deleted? The customer's item has already arrived in the US. Thank you.

Reviews ( 1 )

tani1973 rated this translation result as ★★★★ 07 Feb 2015 at 00:42

original
I received a negative feedback from a customer. Despite the fact the delivery schedule was stated as sometime between Feb 20 and Mar 31, he posted a claim for having not received it yet.
Is it possible to have the feedback deleted? The customer's item has already arrived in the US. Thank you.

corrected
I received a negative feedback from a customer. Despite the fact the delivery schedule was stated as sometime between Feb 20 and Mar 31, he posted a complaint for having not received it yet.
Is it possible to have the feedback deleted? The customer's item has already arrived in the US. Thank you.

claimには日本語のクレームという意味はありません。
全体的には意味をきちんと捉えていてよい翻訳だと思います。