Translator Reviews ( Japanese → English )

Additional info: 丁寧な言葉でお願いします

Japanese

この度は申し訳ございませんでした。

その商品の代金はすでにAmazonから返金済みとなっています。
さらにお届けできなかったお詫びとして5ユーロ追加で返金しています。

商品をお届けできなくて申し訳ございませんでした。
当店をご利用いただきありがとうございました。

English

We sincerely apologize the trouble you have experienced.

The item you ordered is already refunded, in addition, we added 5 euros to the refund for our apology.

Again, we are sorry for the trouble that we could not deliver the item.
Thank you for using our shop.

Reviews ( 1 )

[deleted user] rated this translation result as ★★★ 26 Oct 2014 at 06:49

original
We sincerely apologize the trouble you have experienced.

The item you ordered is already refunded, in addition, we added 5 euros to the refund for our apology.

Again, we are sorry for the trouble that we could not deliver the item.
Thank you for using our shop.

corrected
We sincerely apologize for the trouble you have experienced.

The item you ordered is [tense confusion] already refunded. In addition, we added 5 euros to the refund as our apology.

Again, we are sorry that we could not deliver the item.
Thank you for using our shop.