Translator Reviews ( Japanese → English )

Japanese

間違ったものを送ってしまってごめんなさい！
壊れたフタの写真も送っていただいたのに、なぜかカップだと勘違いしてしまいました。
解決策として、新しいティーポットをお送りするつもりです。
できる限り早く手配いたしますが、発送まで4日程かかってしまいます。
それからemsでの発送になりますがよろしいでしょうか？
ご迷惑をおかけして本当に申し訳ありません。
心よりあなたに謝罪いたします。

English

We are sorry for your trouble caused by our mistake which we sent wrong item to you.
We misunderstood it must be a cup although you sent us the picture of the broken lid.
To compensate this, we are going to send new tea pot.
Although we will arrange the delivery immediately, I am afraid that it takes 4 days for dispatch.
Is it all right to ship by EMS?
We are very sorry for your inconvenience.

Reviews ( 1 )

ctplers99 rated this translation result as ★★ 18 Oct 2014 at 18:30

original
We are sorry for your trouble caused by our mistake which we sent wrong item to you.
We misunderstood it must be a cup although you sent us the picture of the broken lid.
To compensate this, we are going to send new tea pot.
Although we will arrange the delivery immediately, I am afraid that it takes 4 days for dispatch.
Is it all right to ship by EMS?
We are very sorry for your inconvenience.

corrected
We are sorry for your trouble caused by our mistake which we sent wrong item to you.
We misunderstood it must be a cup although you sent us the picture of the broken lid.
To compensate for this, we are going to send new tea pot.
Although we will arrange the delivery immediately, I am afraid that it takes 4 days for dispatch.
Is it all right to ship by EMS?
We are very sorry for your inconvenience.↵
I apologize for you from the bottom of our heart.

品質的には星３つにしようと思いましたが、最後の部分に訳抜けがありましたので２つです。