Conyac: Translator Reviews ( Japanese → English )

sujiko 50 IT、金融などを中心として社内翻訳者を数年経験後、フリーランス翻訳者として...

Japanese

この度は Defect Rateが基準である1%を超えてしまい、お客様方そしてAmazon様に多大なご迷惑をかけることとなり、誠に申し訳ございませんでした。
今回Order Defect Rateが大きく上昇してしまった理由を弊社で改めて確認したところ、最近導入した、追跡番号のないSAL便による発送での商品の紛失が主な原因となっております。

English

This time we are very sorry that defect rate exceeded １percent that is standard and we gave a tremendous inconvenience to customers and Amazon.

We checked the reason why the order defect rate this time rose tremendously. and found that loss of the items sent by SAL that has not tracking number we introduced recently is a main reason.

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Translator Reviews ( Japanese → English )