Translator Reviews ( Japanese → English )

Japanese

ご連絡ありがとうございます。

商品は1月18日に日本郵便の航空便(追跡番号なし)で発送しておりますので、1月28日頃には届く予定でした。しかしながら、お客様に商品が届いていないとのことですので、郵便局が紛失したか、税関で没収された可能性が高いと思います。大変お待たせして申し訳ないのですが、同一の商品を航空便(追跡番号あり)で再度発送させていただきます。発送いたしましたら、追跡番号をお知らせいたします。いましばらお待ちくださいますようよろしくお願い申し上げます。

English

Thank you for contacting me.
Since I had made a shipment on January 18th through the air mail of Japan Postal Service (without tracking number), so the item was supposed to be delivered to you by January 28th. However, the fact that the item has not arrived yet is because the Post office may have lost them or the item may have been confiscated in the custom house. I am very sorry to bother you, but I will send the same item through the air mail (with tracking number) again. When I completed the sending procedure, I will inform you the tracking number. Please be sure to wait for a while.

Reviews ( 1 )

chee_madam rated this translation result as ★★★★ 08 Mar 2014 at 12:27

original
Thank you for contacting me.
Since I had made a shipment on January 18th through the air mail of Japan Postal Service (without tracking number), so the item was supposed to be delivered to you by January 28th. However, the fact that the item has not arrived yet is because the Post office may have lost them or the item may have been confiscated in the custom house. I am very sorry to bother you, but I will send the same item through the air mail (with tracking number) again. When I completed the sending procedure, I will inform you the tracking number. Please be sure to wait for a while.

corrected
Thank you for contacting me.
Since I have shipped the item on January 18th through the air mail of Japan Postal Service (without tracking number), so the item was supposed to be delivered to you around January 28th. However, the fact that the item has not arrived yet is because the Post office may have lost them or the item may have been confiscated in the custom house. I am very sorry to bother you, but I will send the same item through the air mail (with tracking number) again. When I completed the shipment procedure, I will inform you of the tracking number. Please be sure to wait for a while.