Translator Reviews ( English → Japanese )

English

商品を出荷の際に検品しましたが、商品の破損があることがわかりました。
残念ながら出荷できる状態ではありません。
今は在庫がこれしかありません。
あなたのお力になれずに申し訳ありません。
私は以下の項目を提案致します。

①キャンセル連絡を頂いた後に全額返金
②お客様側できゃんせル手続き

ご注文キャンセル手続きにおきましては、ご注文者様管理画面の、注文履歴から当該商品のページ右にあります
”キャンセルリクエスト”というボタンをクリックし、キャンセル申請を行って頂ければ幸いです。

良い一日を！

Japanese

Even though I checked the package when it was on the way to shipping, it is understandable if the package may have had some damage.
Unfortunately, we are in no condition to allow shipping.
For the time being , we only have this in stock.
I am deeply sorry that I am not much of help.
Allow me to suggest the following.

① Upon contacted for cancelling the order, we will do refund in full
②The customer will proceed to cancel the order on their side

To cancel the order, you could click the "cancel request" button on the left of the item page in concern,
located in the request history on your admin page, and the cancel request will be done.

Have a nice day!

Reviews ( 1 )

chee_madam rated this translation result as ★★★ 28 Jan 2014 at 18:24

original
Even though I checked the package when it was on the way to shipping, it is understandable if the package may have had some damage.↵
Unfortunately, we are in no condition to allow shipping.↵
For the time being , we only have this in stock.
I am deeply sorry that I am not much of help.
Allow me to suggest the following.

① Upon contacted for cancelling the order, we will do refund in full
②The customer will proceed to cancel the order on their side

To cancel the order, you could click the "cancel request" button on the left of the item page in concern,
located in the request history on your admin page, and the cancel request will be done.

Have a nice day!

corrected
Inspection of the package prior to dispatching revealed some damages on the item, and I am sorry to tell you that it is not in the condition that can be shipped and this is the only one we have on our stock.
I am deeply sorry that I am not much of help.
Allow me to suggest the following.

① Upon contacted for cancelling the order, we will do refund in full
②The customer will proceed to cancel the order on their side

To cancel the order, you could click the "cancel request" button on the left of the item page in concern,
located in the request history on your admin page, and the cancel request will be done.

Have a nice day!

I can check only a part of it, but please do read the original text thoroughly so that you can convey the message more accurately.