Conyac: Translator Reviews ( English → Japanese )

sweetnaoken 60

English

I'm sorry to hear your shipment arrived with damaged merchandise.

Can you please answer the below questions as best you can:

-Was there any evidence of tampering on the shipping box?
-Was the red and white stop tape cut through on the shipping box?
-Was there a delay with your shipment in customs clearance for any reason?
-Did you report the damage to your local DHL?
-Was insurance purchased on this shipment?

Japanese

届いた商品が損傷していたと聞き誠に残念です。

できるだけ詳しく以下の質問にお応えください。

・外箱に不正に開封された形跡はありますか？
・外はこの赤白ストップテープは切開されていませんか？
・何らかの理由により通関手続きの遅れが生じませんでしたか？
・地元のDHL（国際宅配便会社）に破損報告はされましたか？
・発送小荷物の保険は購入されていますか？

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Translator Reviews ( English → Japanese )