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[Translation from Japanese to English ] I have a question regarding 913Head. I have received a customer complaint. Wh...

Original Texts
913Headについて質問をさせてください。購入されたお客様から苦情がきています。Headに付属のsleeveをhoselに組み込み、締めた状態で振っても音はしません。一方で所有している910用sleeve付Shaft(日本純正)を装着して、打球を打つとカラカラと音がします。考えられる原因を教えてください。宜しくお願いします。
sosa31
Translated by sosa31
I have a question on 913 Head. There has been a complaint from a customer who purchased this. When the sleeve that came with the head is inserted to the hosel and tightened, it does not make any sound when I swing it. However, it does make dry/rattle sound when I hit a ball with it attaching my Japanese genuine shaft with a sleeve designed for 910. Is there any reason for this that you could think of? Please let me know.

Result of Translation in Conyac

Number of Characters of Requests:
164letters
Translation Language
Japanese → English
Translation Fee
$14.76
Translation Time
22 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From Japanese To English Are Made Public

Is the amount of money to sell to Amazon sellers by 20% reduction from its estimate? Maybe, you know...I am sad to know why you do not trust me. Is it that I can only sell to Chinese sellers? Rakuten and Yahoo have more markets, and so there is a chance to expand your products there. I am delight if you re-think the price. Or, please let me talk with the boss of Chen-san. I can expand sel...
Japanese → English
I will explain our circumstances so far as follows. At the time we also carried out several tests, and was recognized as the authorized vendor of Company A. This product is used in extremely high pressure conditions therefore, we thought that the authorization of Company A was required so that we could get supply from Company A. 〇〇 is a special resin. therefore I think it's extremely dang...
Japanese → English
I received the item today. I regret to file a complaint against damage on it. Some of the figures which you sent me are damaged. They have been laid beneath a heavy book. I would like to remind you to rectify your reckless handling. I would like to request a refund for the total of the prices as they were expensive for the set. I would like to hear from you. Thank you very much.
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Hello. I live in Japan. I would like to order CUSTOM Reborn Baby Carmen (Rooted-Full Price). Is it possible to use dark color glass eyes like chocolate brown and black mohair hair for the doll? With these options, will the price be the same? This is the first time for me to order on Etsy. Thank you in advance for your response.
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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English