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  4. Hello, I ordered the product on De...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello, I ordered the product on December 26, 2012. I need them right away...

Original Texts
お世話になります。

私は、以前（2012年12月26日）商品を注文しました。
すぐ必要ですので、商品を至急に送ってください。

2013年1月11日までに、発送できない商品は、注文をキャンセルしてください。

返答を宜しくお願いします。
sosa31
Translated by sosa31
Greetings.

I ordered a product on December 26th, 2012.
I need the item urgently so please ship it immediately.

If you can't ship the item by January 11th, 2013, please cancel the order.

I look forward to hearing from you.

Result of Translation in Conyac

Number of Characters of Requests:
112letters
Translation Language
Japanese → English
Translation Fee
$10.08
Translation Time
8 minutes
Freelancer
sosa31 sosa31
Starter

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I received a package with an airway bill number ○○. I checked the items in the package. However, I found most of them are broken arrived. I attached a photo with this email. Would it be possible to ask for some compensation? I am waiting for your reply.
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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English