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  4. I'm truly sorry that the product has ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I'm truly sorry that the product has errors. Please accept my apologies. Th...

Original Texts
商品にエラーが有ったみたいで本当に残念です。

申し訳なく思っています。

私からの提案だけど

XX ドル、値下げします。
もしくは、送料はそちら負担で返品も可能です。
どうしますか？

それから、返品はいつでも可能だから安心してね！
あと、日本のアニメが好きなの？
何か欲しいのあったら、いつでも日本の在庫探すよ

直接取引できるから、あなたにもお得な買物ができると思うよ。

良かったら連絡下さいね。

今後も、あなたと良好な関係で、末永く取引して行ければと思っています。

sosa31
Translated by sosa31
It's really unfortunate that there has been an error in the product.
I am sorry about the problem.

I have a proposal;
I will give you a discount of XX dollars.
Or you could return the product by paying shipping cost.
What would you like to do?

Also, please be assured that you can return the product anytime you want.
Do you like Japanese Anime?
I can always look for the item in Japan if there's anything you are looking for.

I believe you can get a good deal as it's going to be a direct transaction.

If you are interested, please let me know.

I hope to continue the good relationship and business with you for a long time.

Result of Translation in Conyac

Number of Characters of Requests:
221letters
Translation Language
Japanese → English
Translation Fee
$19.89
Translation Time
7 minutes
Freelancer
sosa31 sosa31
Starter

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sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English