conyac
  1. Conyac »
  2. Finished for Public »
  3. Translation from English to Japanese »
  4. Dear Shigetaka This is an unusual r...

Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] Dear Shigetaka This is an unusual request but I wonder if you could help us...

Original Texts
Dear Shigetaka

This is an unusual request but I wonder if you could help us.
We made a mistake with the order for our customer Eiji Mizuno who is copied in on this e-mail.
Lucy sent him the wrong helmet in error.
After a delay we did send him the correct BMW helmet and visor.
We think that Eiji is asking for a refund but we do not understand why.

Please could you e-mail him in Japanese to find out exactly what the problem is.
Please reassure him that if there is a mistake in any way we will of course put this right.

Kind regards
David
sosa31
Translated by sosa31
シゲタカさん

普通でないお願いなのですが、助けていただけないでしょうか。
こちらで、ミズノ・エイジさん（CCに入っている方です）からの注文の取り扱いを誤ってしまいました。
ルーシーが間違って、違うヘルメットを彼に送ってしまったのです。
遅れましたが、後で正しいBMWのヘルメットとサンバイザーをお送りしました。
私たちの理解では、エイジさんが返金を要求していると思うのですが、その理由がわかりません。

日本語でエイジさんにメールを送っていただき、何が問題なのか確認していただけないでしょうか。
何か問題があるのであれば、もちろん解決に努めますので、その旨お伝えください。

宜しくお願い致します。
David

Result of Translation in Conyac

Number of Characters of Requests:
534letters
Translation Language
English → Japanese
Translation Fee
$12.015
Translation Time
20 minutes
Freelancer
sosa31 sosa31
Starter

Other Translations From English To Japanese Are Made Public

In female rats, low doses of finasteride administered during pregnancy have produced abnormalities of the external genitalia in male offspring. Hypersensitivity to any component of this medication PROPECIA is not indicated for use in pediatric patients or women (see also WARNINGS EXPOSURE OF WOMEN - RISK TO MALE FETUS PRECAUTIONS, Information for Patients　and Pregnancy;and HOW SUPPLIED, St...
English → Japanese
商品の購入につきましてご質問がございます。 はじめてメールをさせて頂きます。 少しお聞きしたいのですが、御社で販売されている（○○）は日本に発送できますか？ また、まとめ買いによる割引はございますか？ ご連絡いただければ幸いです。よろしくお願い申し上げます。
English → Japanese
Japanese investors back Indian m-commerce startup LazyLad The startup will use the US$500,000 raised to expand in India and foreign markets such as Indonesia, Singapore LazyLad, a mobile app that connects customers with their neighbourhood retailers, has raised US$500,000 in pre-Series A funding from Silicon Valley-based VC investor Jai Choi, with participation from Kiyohiro Sugashita (a prom...
English → Japanese
(ii) independently developed by the receiving party; (iii) publicly disclosed by the disclosing party; (iv) rightfully received by the receiving party from a third party without restrictions on disclosure; (v) approved for unrestricted release or unrestricted disclosure by the disclosing party; or (vi) produced or disclosed pursuant to applicable laws, regulations or court order, provided th...
English → Japanese

sosa31's Public Translations

Thank you for offering us a wholesale price and sending the list of prices. There are some items I would like to purchase and I will contact you again later on. Could you please let me know once you find out the charge for the 5 players to be shipped to Japan?

In addition, thank you for the warranty. It helps a lot. Does that mean that if I pay the transaction and repair fee, I can get my customer’s player repaired by shipping it to your company?

If you need anything, please let know. We look forward to doing business with you.
Japanese → English
http://www.americanexpress.com/japan/online_shopping/myus.shtml

Discount is being offered to new members using American Express as shown on above URL

I am already a member but would I get the discount using American Express?
Japanese → English
I am writing this because the money has not been refunded, even though the order was cancelled.
Please process the refund immediately.
I am contacting you because my credit card company still has not received any refund information.
Japanese → English
Thanks for the email.
Our apologies, the product is only available in Japanese. However, the operation is quite simple and we believe you will be able to understand quickly.

Thanks for the email.
We shipped the item but have you not received it yet? We will check right away. In case it’s been lost, please request for a refund or re-delivery.

Thanks for the email.
The time for delivery is slightly different by country, but generally it will be delivered within 16 days. We can issue a receipt but to whom should we address it to? Is it ok if we use English on the receipt?
Japanese → English