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[Translation from English to Japanese ] The seller has been notified that the item you received was not as described...

Original Texts

The seller has been notified that the item you received was not as described and you have opened a case in the Resolution Center. The seller has a maximum of seven (7) days to respond to you; the seller may offer a full/partial refund or send you a replacement item.

If the seller asks for the item to be returned before issuing a refund or replacement, please be sure to take the following steps:
Buy tracking when you ship the item and upload the tracking number to your case details in the Resolution Center
Include signature confirmation if the combined purchase price and original shipping total $250 or more
transcontinents
Translated by transcontinents
お客様が受け取った商品が説明と違っており、問題解決センターでケースを申し立てされたことが販売者に通知されました。販売者は7日間以内にお客様に返信します。販売者は全額／一部返金を提案するか、交換商品を発送すると思われます。

販売者が返金または交換前に商品の返品を要求した時は、下記の手順で進めてください。
商品発送時に追跡番号をつけ、問題解決センターのケース詳細に追跡番号をアップロードする
購入金額と元の送料が250ドルを上回る場合は確認の署名をする

Result of Translation in Conyac

Number of Characters of Requests:
610letters
Translation Language
English → Japanese
Translation Fee
$13.725
Translation Time
about 3 hours
Freelancer
transcontinents transcontinents
Senior
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English