[Translation from Japanese to English ] Good day. Today, the package has arrived but your product was not included...

Original text

こんにちは

本日、荷物が届きましたが、あなたの商品は含まれていませんでした。

同じ頃に購入した、その他の商品は、届いていていますが、
あなたの商品は到着が遅すぎますよ。

いつ、発送しましたか？
トラッキング番号を教えてください！

Translation / English

Good day.

Today, the package has arrived but your product was not included.

Similarly, the last time that I purchased another product from you, it arrived very late.

When did you send it?
Please advise the tracking number!

Translation / English

Hello

I received the package today, but your product was not included in it.

The other product which I had purchased at the same time has not yet been delivered.
Your products arrive too late.

When did you ship it?
Please tell me the tracking number!