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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello, Sorry for this late reply. Yes, I am willing to give you a refund....

Original Texts
こんにちは。
対応が遅くなってしまいすいません。

私は、お金を返金する意思があります。
しかし、PayPalの残高が無く返金する方法が分かりませんでした。
eBayからも連絡が来ました。

いまPayPalのアカウントを見たら残高がマイナスになっていて
強制的に返金された形になっていますが、
もうあなたにお金は返ってきているのですか？

まだの場合は、私は返金の方法を知ったので
すぐに返金することができます。

返事が遅くなってしまい本当に申し訳ないのですが
どうすればいいのかを教えてください。
kogawa
Translated by kogawa
Hello,
I'm sorry to late to reply.

I intend to refund your money, however, I didn't know how to refund the money becuase there was no balance on my PayPal account. eBay contacted me, too.

I have just checked my PayPal account. The balance is minus and apparently the money was refunded compulsory.
Have you already received the money?

If not, now I know how to refund the money and I can do it right away.

I'm really sorry for my late reply, but please let me know what would you like me to do.

Result of Translation in Conyac

Number of Characters of Requests:
236letters
Translation Language
Japanese → English
Translation Fee
$21.24
Translation Time
16 minutes
Freelancer
kogawa kogawa
Starter

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kogawa's Public Translations

Due to the high tariff, the buyer refused receiving the product.
This is against the international rule on ebay.
Since the product was sent back, I have already fully refund the money.
Please remove the negative feedback.
Japanese → English
Amazon.com
Dear Seller Support,

The other day, I contacted you regarding the receiving bank account.
The issue has been solved and I registered the new receiving bank account on the Seller Account information.

However, the next transfer date of the proceeds from sales is on January 3, 2014.

Due to the trouble of this time, The transfer stopped total three times and it caused the carryover. Because of the fund shortage, currently sales activity has been stopped.

Is it possible to transfer the sales proceeds as soon as possible?

Best regards,
Japanese → English
あなたが述べておられる通り、ユニオン・バンク・オブ・カリフォルニアで、新しい口座の処理をされており、もし、Amazon nのセラーの為のCurrency Converter　（通貨交換システム) がサポートする国のリストに載っているのであれば同銀行の情報をアップデートし、この銀行口座で支払いを受け取ることが可能です。

また、あなたが銀行の口座情報をアップデートするまで、支払いはなされないこをご了承下さい。

この情報がお役に立つとよいのですが。　いかなるときも、お客様に最高のサービスをお届けいたします。

よいホリデーシーズンをお過ごし下さい！
English → Japanese
時間を使ってご意見をお送り頂きありがとうございます。
このメールであなたの問題の解決に努めさせて頂ければと思っております。
頂いたemailにより、あなたが、支払の受け取りを希望されていると理解しております。

Amazon.comでの販売により、アマゾンのマーケットプレース・ペイメントを通じて資金を受け取るには、米国のチェッキング口座、あるいは英国、フランス、ドイツ、オーストラリアの銀行口座をあなたのAmazon.comのセラー口座に持っていなければなりません。　Amazonの紙幣変換機能により、セラーは英国、フランス、ドイツ、またはオーストリアの銀行口座でローカルの紙幣により支払いを受け取ることができるのです(英国ポンドまたはユーロ。)
English → Japanese