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  4. Thank you very much for always gettin...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you very much for always getting back to me so quickly. I really appre...

Original Texts
いつも早急にお返事頂きありがとうございます。
とても助かります。

わかりました。欲しい商品がSmartyで見つかなければ、型番を控え御社にご注文すという考えでよろしいですか？
いくつか質問があります。

現在注文商品は、2週間で届けて頂いています。
①●は時間がかかるとのことですが、約3週間ほどでしょうか？

②廃盤ではない限り、●のサイトに記載されていれば商品はある程度安定して供給できますか？

③また他の商品同様販売価格は、通常よりは安く購入できますか？

お手数ですが、よろしくお願い致します

cuavsfan
Translated by cuavsfan
Thank you very much for always getting back to me so quickly.
I really appreciate it.

I understand. If the desired item cannot be found by Smarty, can I set the model number and order it from your company?
I have a few questions.

The items I ordered now will be delivered in two weeks.
1) The OO will take a little extra time, so would it be about three weeks?

2) As long as they are not out of production, can items that are listed on OO be safely supplied?

3) If many items of the same price are ordered, is it possible to purchase them at a discount?

Thank you very much for taking the time to address my questions.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
about 1 hour
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English