担当者様御世話になります。
返送手続きに時間が掛かり申し訳ございません。
商品返送の際の御社電話番号をお聞きしておりませんでした。
お返事頂けますでしょうか。
よろしくお願いいたします。
当初、弊社CA支店より返送させていただく予定でございましたが、
現在返送商品（液晶初期不良商品）は、日本にあります。
その為、直接日本から御社返送先住所まで商品を返送させていただきたいと思います。
何卒よろしくお願い申し上げます。
Rating
68
Native
Translation / English
- Posted at 30 Aug 2012 at 22:46
To whom it may concern,
I deeply apologize for the time it has taken to process the return.
I didn't get your phone number for returning the item, which I need.
Could you tell me it to me in your reply?
Thank you in advance.
At first i planned to return it from our company's California branch but, right now, the return (the one where the liquid crystal was broken) is in Japan.
For that reason, I would like to send the item directly from Japan to your return address.
Thank you very much for your time.
Sincerely,
yoichi likes this translation
I deeply apologize for the time it has taken to process the return.
I didn't get your phone number for returning the item, which I need.
Could you tell me it to me in your reply?
Thank you in advance.
At first i planned to return it from our company's California branch but, right now, the return (the one where the liquid crystal was broken) is in Japan.
For that reason, I would like to send the item directly from Japan to your return address.
Thank you very much for your time.
Sincerely,
Rating
67
Native
Translation / English
- Posted at 31 Aug 2012 at 01:39
I am very appreciative for all you have done to help with this.
I am sorry that the return procedures have taken so long.
I did not have a phone number to reach your company in the event of a return.
I'm looking forward to your response.
Thank you for your help.
At first we planned to make the return from our CA branch, but as of now the item to be returned (i.e., the item whose liquid crystal display had problems from early on) is in Japan.
Because of that, it would be most helpful if you could provide a mailing address to which we can send the item directly from Japan.
Once again, thank you very much for your help resolving this issue.
I am sorry that the return procedures have taken so long.
I did not have a phone number to reach your company in the event of a return.
I'm looking forward to your response.
Thank you for your help.
At first we planned to make the return from our CA branch, but as of now the item to be returned (i.e., the item whose liquid crystal display had problems from early on) is in Japan.
Because of that, it would be most helpful if you could provide a mailing address to which we can send the item directly from Japan.
Once again, thank you very much for your help resolving this issue.
