We are notified by Ups that this package Ups tracking # 1Z0X118A0340365523 was delivered on 7/25/2012 after the damage claim was filed. I have already left you voicemail on 8/15/2012. Since the package was damaged, we issued an available credit on the order and reshipped the package under Ups tracking # 1Z0X118A0312828835. This was delivered also on 7/30/2012.
Since Ups delivered the package, they concluded that it wasn’t damaged. We would like to know if the merchandise delivered under Ups tracking # 1Z0X118A0340365523 was damaged? If it’s ok, you can return the merchandise provided a pre-paid shipping label. If you would like to keep the item, we would need to obtain payment for the extra merchandise that we reshipped.