こんにちは
連絡をありがとう。電話を希望されていますが、メールでやり取りをできますか？
注文が完了しなかった理由はクレジットカードが使えなかったということでしょうか。
今まで御社のサイトで5回ほど買い物をしています。私は日本に住んでいますがアメリカにも住所があるので、今までのお買い物はそちらに配送していただいていました。
もしカードが原因でしたら別のカードをお伝えしますね。
注文が完了しなかった理由を教えていただけますでしょうか。
こちらのアドレスにご返信ください。
Rating
61
Translation / English
- Posted at 09 Aug 2012 at 11:02
Hello.
Thanks for your contact. I understand that you would like to communicate by phone but could we email instead?
The order was not completed because the credit card was not acceptable, correct?
I have purchased goods on your website five times. I live in Japan but I have an address in the U.S. as well and my previous orders were delivered to my U.S. address.
If this is about the credit card, I can advise different card of mine.
Could I know why my order was not completed, please?
Kindly reply to the address below.
Thanks for your contact. I understand that you would like to communicate by phone but could we email instead?
The order was not completed because the credit card was not acceptable, correct?
I have purchased goods on your website five times. I live in Japan but I have an address in the U.S. as well and my previous orders were delivered to my U.S. address.
If this is about the credit card, I can advise different card of mine.
Could I know why my order was not completed, please?
Kindly reply to the address below.
Rating
52
Translation / English
- Posted at 09 Aug 2012 at 11:11
Hello,
Thank you for your response. You prefer to contact me by telephone, but can we communicate by e-mail instead?
The reason why the transaction didn't go through is due to the rejection of the credit card?
I have purchased products from your site about 5 times so far. I live in Japan, but I have address in the USA as well. So far, I have requested you to ship the items to the address in the USA.
If my credit card is the problem, I can give you another credit card info.
Could you give me the reason why the transaction didn't go through?
Please e-mail me back to the following address.
Thank you.
Thank you for your response. You prefer to contact me by telephone, but can we communicate by e-mail instead?
The reason why the transaction didn't go through is due to the rejection of the credit card?
I have purchased products from your site about 5 times so far. I live in Japan, but I have address in the USA as well. So far, I have requested you to ship the items to the address in the USA.
If my credit card is the problem, I can give you another credit card info.
Could you give me the reason why the transaction didn't go through?
Please e-mail me back to the following address.
Thank you.
