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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have trouble. My package, 51652705 / 0.00 lbs, is stopped by the customs in...

Original Texts
今私の荷物51652705 / 0.00 lbsが日本を通関できずに困っています。
ＤＨＬいわくアクセスＵＳは日本の関税を通関できない状態になっていると聞きました
つまりはアクセスＵＳ自体がブラックリストとして名前はあがっているとのことです。
アクセスＵＳまたはＭＹＵＳは今後使わい方が良いとまで言われてしまいました。
私はＭＹＵＳを実際使っていて便利なのでこれから使いたいとは思うのですが
かなり不安を感じています。
荷物が関税を通過できない場合どのように対応してくださいますか？
miffychan
Translated by miffychan
I'm troubled that my package 51652705 / 0.00 lbs is unable to clear customs into Japan.
According to DHL, Access USA can no longer go through Japanese customs.
In other words, Access USA has been blacklisted.
I was even told that it would be better not to use Access USA or MyUS.
I find MyUS very convenient and was planning to use it from now on, but now I'm not so sure.
What kind of assistance will be provided in situations where the package is unable to clear customs?

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
29 minutes
Freelancer
miffychan miffychan
Starter
英語と中国語が堪能であり、２０１０年に日本語能力試験N１に合格した。
２０１２年に日本語を上達させるために京都にある大学で一年間勉強した。
外国語とし...

Other Translations From Japanese To English Are Made Public

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miffychan's Public Translations

On 17 January, I purchased 10 laser hair removal devices. However, one of them was defective. The wire mesh on the side of the device has come off. Also, when I switched on the device, it makes a "buuu" sound and the laser fails to work. (The other devices makes a normal "beep" sound.) I would like to request for an exchange or a refund for this device.
Japanese → English
An order has not arrived
Hello,
I received a bag on 11 December, but it was the red bag that I had ordered later.
The brown one that I had ordered earlier has not arrived.
There had been an incident when an order did not arrive. I'm worried that it has happened again, so I'm emailing you.
I will be moving on 20 December, so I would like to receive the bag soon as there is a possibility that I won't be able to receive it after that date.
Could you send it to me by express delivery?
I'll be waiting for your reply. Thank you.
Japanese → English
Hello!
My name is Saito Umasaki and I ordered 3 USMC PACK SYSTEM from you for $1,110 on 2 December!
2 of the 3 pieces I ordered arrived today!
There is still 1 piece that hasn't arrived. Were they split into 2 packages?
I had thought that all 3 of them would be sent in the same package.
I was worried since only 2 of them were in the package, so I decided to email you.
I will wait for the 3rd one to arrive, and will mail you if it doesn't reach me.
Also, I would like to buy more products from you so please let me know your website!
Japanese → English
What shipping method will be used? If it can be tracked, please send me the tracking number.
I will be moving on 20 December. I'm worried that it won't arrive at my current address (same as my credit card billing address) before the 20th. I will be changing my credit card billing address to the new one after the 20th.
If it can't arrive before the 20th even if it's shipped out now, can I request that it be shipped to my new address? If it's necessary, I can send you copies of my driver's license and my credit card.
Japanese → English