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  4. Thank you for your usual cooperatio...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for your usual cooperation. I have to talk to you on a little pr...

Original Texts
お世話になります。いつもありがとうございます。

今回はご相談があります。

残念なことに、先日あなたから買った商品10個の内の一個が初期不良品だったことがわかりました。

私の顧客からクレームが届きました。


そこで相談なんですが、この一個分の返送料はこちらが持つから、返金をしてもらえませんか？

返品してもよいのであれば、返送先の住所を教えてください。


返金の受取はペイパルを希望します。


私はこれからもあなたと良い関係でビジネスをしていきたいと思っています。

宜しくお願いします。





mokamoka_ca
Translated by mokamoka_ca
Hello. Thank you for your business with me all the time.

I have something to tell you.
Unfortunately, one of the ten items I purchased from you was damaged, and I got a complaint from our customer.

I would like to ask you if you could give me a refund for the damaged item. I am willing to pay the shipping cost for the item.
Please let me know the return adress if it is ok with you so that I could return the item.

I would like to get a refund by paypal.

I hope to keep a good business relationship with you.

Thank you

Result of Translation in Conyac

Number of Characters of Requests:
231letters
Translation Language
Japanese → English
Translation Fee
$20.79
Translation Time
13 minutes
Freelancer
mokamoka_ca mokamoka_ca
Starter
I am born and raised in Japan, but have been in Canada since 2000. For the p...

Other Translations From Japanese To English Are Made Public

I cannot send a shipping label from Japan. I am sorry, but please process the return by yourself. Please let me know if you know the return shipping fee. I will pay by PayPal. Also, please do not make the box dirty when shipping. I have to return the item to the manufacturer. Thank you for your cooperation.
Japanese → English
We bring you this face pack from the bioscience company. This product is the first from the face pack series. Please raise the standard of beauty that is yours while enjoying the pleasant sheet and beauty ingredients.
Japanese → English
Hello, there. Thank you for your clear answer. Sorry for causing trouble to you this time. I purchased the product from Japanese supplier. https://gazai.co.jp/ I didn' t know that it cannot be sold to US. Please accept my apology. I just delete the product. And will not sell it to US again so please forgive me. I would deeply ask you for withdrawing claim to Amazon. Than...
Japanese → English
Have you checked the following email I sent you on February 27? That was the answer to the MT query. As of today Japan time the cable has not been released. Please check it immediately. Thanks.
Japanese → English

mokamoka_ca's Public Translations

Thank you for the massage.
I understood the situation and I will give you refund if the item hasn't been arrived.
Thank you, and I apologize for the inconvenience.

Thank you for the massage.
Has the tracking number shown on the shipping information? I will confirm the number on my end.
I apologize for the inconvenience. I will let you know after I find out your tracking number.

Thank you for the massage.
Unfortunately, the item has returned to us as address unknown. I have shipped out the item again.
Following is the tracking number for the package.
Japanese → English
①Watabe・Sasaki・Kimata・Tejima
http://studio.ameba.jp/user/premiumBroadcast?cast_id=1459

②Mikaiyama・Sawaki・Nakayama・Yamaguchi
http://studio.ameba.jp/user/premiumBroadcast?cast_id=2320

※You are required to have Amesta points in order to watch our program.

Here is the link for how to watch the show:
http://ameblo.jp/ameba-studio-staff/entry-11772014816.html#main
Japanese → English
Thank you for the message.
Your item has been shipped as follows:
Thanks.

Have you been contacted the customs?
Japanese → English
Amazonストアにて商品を購入した時は確かに在庫ありと表示されてありました。
ちなみに他のサイトでは、同商品は今現在未入荷となっておりました。

他サイトの同商品よりも１００ドル高く値段が表示されておりましたが、在庫ありとの事だったので購入しました。

もし貴社が今回の商品をshoppinginjapan.netで提示されている値段まで値下げしていただき、さらに在庫ありと間違ってAmazonに表示し顧客を混乱させた代償として送料を無料にしてただけるなら、喜んで商品が入荷されるまで待つつもりでいます。

もし私の条件をのんで頂く事が出来ないのならば、他サイトで購入を検討したいのでどうか今回のオーダーはキャンセルさせて頂きたいと思います。

よろしくお願い

Nikki Goode
English → Japanese