[Translation from Japanese to English ] Hello there, I'm afraid I have bad news. I just received the item I purchas...

Original text

こんにちは。
とても残念なお知らせです。
購入した商品が届きましたが、破損していました。
写真を添付致しましたので、確認してください。
すごく欲しかった商品なので、とてもショックを受けています。

Translation / English

Hello there,
I'm afraid I have bad news.
I just received the item I purchased, but it arrived damaged.
Please see the attached photo.
I'm totally shocked since I really wanted this item...

Translation / English

Hi, there's something I have to tell you about.
I have received the item you sent, but it was broken.
I have attached a photo of the damage, please take a look.
It was something I really wanted, so it really was a shock.