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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello. As I live in Japan now, how much is the shipping charge to Japan? ...

Original Texts
こんにちは。私は日本に住んでいます。日本への発送料金はいくらですか？
商品を複数買った場合発送料金はどうなりますか？
商品の状態に問題があった場合は、どうなりますか？
よろしくお願いします。
mura
Translated by mura

Hello.
As I live in Japan now, how much is the shipping charge to Japan?
When I buy multiple items, how does the shipping charge become?
When an item has defects, how do you react to it?
I would like to know about the above questions.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
96letters
Translation Language
Japanese → English
Translation Fee
$8.64
Translation Time
about 12 hours
Freelancer
mura mura
Starter
翻訳歴８か月

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mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
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The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English