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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The explanation about these goods is different. You were explaining a new ar...

Original Texts

この商品は、あなたの説明とは違います。

あなたは新しい商品と説明していましたが、

木箱の内側の布が破れていたり、切れて穴が開いています。
また、木箱を留めている金具が取れそうになっています。

私は、商品を受け取ってがっかりしました。

連絡を下さい。
mura
Translated by mura

This item is not the one you explained.
You said it was mint.
But the cloth inside the wooden box is broken and cut to make holes.
The metal stopper of the box is almost coming off.
I was very disappointed to receive it.
Please contact me rapidly.

Result of Translation in Conyac

Number of Characters of Requests:
130letters
Translation Language
Japanese → English
Translation Fee
$11.7
Translation Time
about 12 hours
Freelancer
mura mura
Starter
翻訳歴８か月

Other Translations From Japanese To English Are Made Public

Thank you for the reply even though you are busy. I understand about your extreme circumstances. I'm sorry for making you hurry without knowing at that time. I will expect that you will prosper at a new place. I hope to maintain a good business relationship with you even after this. Next time I will order with plenty of time before delivery. However, this time I'd like you to send using...
Japanese → English
Could you tell me the shipping charge each to Japan or the state of Oregon? On items to be auctioning in the same package, until when should we pay for the item for auction?
Japanese → English
At the moment, the package is being sent to your country. Please wait as it will be updated when arrived. In the future, I cannot answer to your same questions. The situation why the package was delayed was that I cannot control either. As for the delay of the package, we will issue you a refund. Therefore, before informing it to Amazon, please get in touch with me. We will handle until t...
Japanese → English
There's a change regarding the product's delivery method, so I'm contacting to notify you. ・Transportation to Japan's inspection agency Product quantity: 2 units Documents included: Invoice / specification document. For the specification document, there's a format designated by the inspection agency. If you would please send us the product's pictures, we'll make the document for you. We'...
Japanese → English

mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
Japan is called one of the developing countries concerning Facebook; because the Facebook in Japan cannot not get good market compared to the existing SNSs such as mixi, Mobage Town, and GREE, and Twitter since it joined this field. Kunihiro Maeda explained the factors for this phenomenon. He says that the three has been inherently "less interaction of Japanese and people in abroad", the present SNSs such as mixi control most users, and "the global network merit is scarcely acknowledged by Japanese".
Japanese → English
The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English