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[Translation from Japanese to English ] I have a question regarding the shipping charge for the invoice number at “○○...

Original Texts
私はINVOICE番号○○の送料について質問があります。AWB#:▲▲のBilling Weightは196.1 lbsです。貴社サイトの「SHIPPING RATE CALCULATOR」では重量 196.1 lbsのFedEx送料は843.42 USDと表示されます。しかしINVOICE番号○○では割引前の送料が916.20 USDとなってます。差額が72.78 USDです。なぜ高い金額で請求されているのでしょうか？差額を返金していただくことは可能でしょうか？
steveforest
Translated by steveforest
I have a question regarding the shipping charge for the invoice number at “○○”. The billing weight of AWB#:▲▲ is 196.1 lbs. The Shipping Rate Calculator on your website says 843.42 USD for the shipping charge by FedEx at the weight of 196.1 lbs. However, the shipping charge for invoice number “○○” is 916.20 USD before the discount. There is a difference of 72.78 USD. I would like to know why the higher amount is being charged. Would it be possible to ask for a refund of the difference?

Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
12 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

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steveforest's Public Translations

I can send it to the address you specify if you buy on my behalf. Please let me know the delivery address and other details. Firstly, I needed to buy 2 items from you, but I need 1 instead now. Could you make the purchase on my behalf for either one?
Japanese → English
Since then I have been looking for 〇〇 as you requested, but I can't find any. I've asked Japanese collectors if they have it, but they don't have it, and even they never see it.
For this reason, it is difficult to deal with the trade if you have 〇〇 despite looking for it.
Is there anything else you can trade? Or will you sell it to me?
When buying it, do you think transferring to Russia is impossible?
Japanese → English
The order will be cancelled unless delivery is made for the item. Please arrange for the manufacturer to give the item made by other manufacturers him. Although I can offer for him directly, let me ask you to transfer the email also for me.
After the offer, you can check the status by phone.
There are 3 buyers and I know the brand and condition requested by the customer.
It is a customer but can be competitive.
The document must be made to purchase the item.
Japanese → English
Thank you for the list of items for sale. At this time I have an item I am interested in. Could you make a little bit more discount as you can say it is 100 dollars including the shipping? My preferred price is 60 dollars for your consideration. I'm afraid I'll have to decline the order if you don't allow this price at this time.
Japanese → English