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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have a question regarding the shipping charge for the invoice number at “○○...

Original Texts
私はINVOICE番号○○の送料について質問があります。AWB#:▲▲のBilling Weightは196.1 lbsです。貴社サイトの「SHIPPING RATE CALCULATOR」では重量 196.1 lbsのFedEx送料は843.42 USDと表示されます。しかしINVOICE番号○○では割引前の送料が916.20 USDとなってます。差額が72.78 USDです。なぜ高い金額で請求されているのでしょうか？差額を返金していただくことは可能でしょうか？
steveforest
Translated by steveforest
I have a question regarding the shipping charge for the invoice number at “○○”. The billing weight of AWB#:▲▲ is 196.1 lbs. The Shipping Rate Calculator on your website says 843.42 USD for the shipping charge by FedEx at the weight of 196.1 lbs. However, the shipping charge for invoice number “○○” is 916.20 USD before the discount. There is a difference of 72.78 USD. I would like to know why the higher amount is being charged. Would it be possible to ask for a refund of the difference?

Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
12 minutes
Freelancer
steveforest steveforest
Starter
I worked for the broadcaster as an engineer for over 35 years.
During my car...

Other Translations From Japanese To English Are Made Public

Willie, Thank you for your reply. Please then send a credit card link and PayPal line both of them. If I cannot pay with the credit card link, I will pay by PayPal card link. Thank you.
Japanese → English
Thank you for your reply. I am okay on your reply saying no discount at this time. I just wanted to ask because of having ordering so much. I don't want to be you offended. I will make a order once the number will be getting firm. With regards.
Japanese → English
How many more do you have? I think 3 have been sold since March 22. What country were the buyers from?
Japanese → English
I'm very grateful for your courteous handling. So then, can I ask you to issue a partial refund? I'd like to request £25. If you think that's not a fair amount, please tell me the amount you're willing to refund. I'd like to continue purchasing records from you from now on, so I don't want to be blocked by you.
Japanese → English

steveforest's Public Translations

Thank you for dropping us off at Hamamatsu Hoshi market the other day.
This time we took the opportunity to have a shop opened twice when everyone handed to see bags or wondering which piercings or earrings to choose. We were impressed by the warm consideration and little awareness of the staff to keep this lovely Hoshi market.
Thank you very much.
[December Schedule]
* 7th (Sat) and 8th (Sun) December
Creators Nagoya (Port Fair)
Japanese → English
Yesterday we did a check from A to C and there was an F/B from A.
We checked the content again with A and there is a misunderstanding in the confirmation regarding the question B, originally this 7 dollars is an expense for C and it concluded that D also has to pay.
For the result of the confirmation by A, S must refer to the various items because it is different from the normal. For this allowance, 7 dollars were secured from the point of view of F. We are terribly sorry after the agreement, but we would like to request this revision. I will attach the email from A as proof of the confirmation result. There were no objections other than this point from A.
Japanese → English
Last time no customer ordered when offered directly. For an offer via email, we never reply if a customer asks for the items and requested price. Until now, after the offer, if it is possible brand, we successfully received orders on the negotiation several times. He said it is difficult to request when the head office offers directly. There seems to be someone to support him with other supplies that he ordered. What customers want is for the head office to be able to deal with their requested brands.
Japanese → English
Mr Sato and other member in Japan are available to adjust the schedule for the following.
15:00-15:30 on 25 October.

In addition to Mr Sato, the following members will be present.
Mr A
Mr B
Japanese → English