[Translation from Japanese to English ] We purchase shoes from manufacturers directly. If the items are defect, we s...

Original text

私どもはシューズを全てメーカーより直接購入しています。
不良品であればメーカーに報告しないといけません。
シューズの全体像と問題のある部分、シューズボックスのアイテム番号が記載されている部分の写真を送ってください。
それと私からの発送伝票（送り状、住所を記載したところ）の写真も送ってください。
よろしくお願いいたします。

Translation / English

We purchase shoes from manufacturers directly.
If the items are defect, we should report the manufacturer.
Please send me the photos all parts of shoes, and the part having trouble, and the parts written the item number of the shoes box.
Also, please send me the picture of the shipping slip (the invoice, and the part of writing the address) that I sent you.
Thank you for your cooperation.

Translation / English

We all buy shoes directly from makers.
If there are defective items, we need to report them all.
Please send me photos including the whole view, the part where is a problem is, and with the item number of the shoe box.
Also, we need an additional photo of the shipping slip with your address and invoice.
With regards,