先日のZ34の画像転送について、メーカーへ要望です。
FTP転送の画像サイズが1280*720ではお客様の要望を満たせないケースもありクレームが出ています。
他のカメラ同様に、1920*1080のFTP転送をファームウェアアップデートで対応できるように要望が出ています。
弊社としても、他のカメラ（E43など）でできるわけなので、Z34でも早急に対応してもらえることを希望します。
Rating
50
Translation / English
- Posted at 05 Jul 2021 at 17:43
It is a request to manufacturer about forwarding the image of Z34 a few days ago.
If size of the image of forwarding FTP is 1280*720, sometimes it does not satisfy request of customer. And it produces a claim.
Similar to other cameras, they requested that we can handle FTP forwarding of 1920*1080 by updating firmware.
As we can handle other cameras (E43), we request that you handle it by Z34 immediately.
If size of the image of forwarding FTP is 1280*720, sometimes it does not satisfy request of customer. And it produces a claim.
Similar to other cameras, they requested that we can handle FTP forwarding of 1920*1080 by updating firmware.
As we can handle other cameras (E43), we request that you handle it by Z34 immediately.
Rating
50
Translation / English
- Posted at 05 Jul 2021 at 17:51
I received a request for the image transfer of Z34 from the manufacturer the other day.
If the picture size of the FTP transfer is 1280 * 720, the customer's request may be unable to be fulfilled, and complaints may be issued.
There is a need for a firmware upgrade to allow 1920 * 1080 FTP uploads, same as there is for other cameras.
We can do it with other cameras (E43, etc.), so we hope that Z34 will support it as soon as possible.
If the picture size of the FTP transfer is 1280 * 720, the customer's request may be unable to be fulfilled, and complaints may be issued.
There is a need for a firmware upgrade to allow 1920 * 1080 FTP uploads, same as there is for other cameras.
We can do it with other cameras (E43, etc.), so we hope that Z34 will support it as soon as possible.
Rating
50
Translation / English
- Posted at 05 Jul 2021 at 18:02
This is a request to the maker for the image transfer of the Z34 few days ago.
We got a complain that he FTP's image size of 1280*720 cannot meet customer's requirement. They demand the FTP of 1920*1080 by firmware update as other camera can be done. Since other cameras such as E43 can do it, so we would like to ask you to update Z34 as soon as possible.
We got a complain that he FTP's image size of 1280*720 cannot meet customer's requirement. They demand the FTP of 1920*1080 by firmware update as other camera can be done. Since other cameras such as E43 can do it, so we would like to ask you to update Z34 as soon as possible.
