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[Translation from Japanese to English ] The item I received had a different model number from what I ordered. Also, t...

Original Texts
届いた商品は注文した商品と型番が違うし、色もブラックであるはずが裏側だけシルバーである。なので不良品である。
そのことを売り手側に伝えたところ、売り手は商品を送り返せば送料込みで全額返金に応じると言っていたが、商品を送り返しても返金してもらえない。
商品はＥＭＳで送り返し、その時の追跡番号はEG150650545JPです。
私が支払った商品代金＋送料は、204ドルです。204ドルの返金を要求します。
bean60
Translated by bean60
The item I received had a different model number from what I ordered. Also, the backside of the item was silver but I think it should have been black so I think this item is defective.
I asked the seller about this and they said if I send back the item they would refund the price as well as the shipping fee. However, I haven’t received a refund yet even though I have sent the item back.
I sent the item back using EMS and the tracking number was EG150650545.
The total I paid for the item plus shipping is 204 dollars. I would like to request that this money be refunded.
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Result of Translation in Conyac

Number of Characters of Requests:
198letters
Translation Language
Japanese → English
Translation Fee
$17.82
Translation Time
43 minutes
Freelancer
bean60 bean60
Standard
2008年から日本に住んでいるアメリカ人。ビジネスコミュニケーション、プレスリリース、医療関連文書など、10年以上の日英翻訳の経験があります。
I am...
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Other Translations From Japanese To English Are Made Public

It is an urgent matter! Recently, there was a seller started selling the same product at Amazon in Japan. They sell making boxes and selling at cheap in price. Maybe, they will take this market over. This is produced by your company, isn't it? As its plastic box is yours, it seems they are not fake ones made in China. Is not it only I selling your products in Japan? Could you dare stop t...
Japanese → English
In fact, I cannot speak English. I translate your English and my English by a translating machine. I may have occasions that I do not understand what you mean. There are chances you cannot understand my English. I really like your dolls. As I have nothing wrong to say in my saying in the future too, and so please do not take is wrong. I support your activity. Please do not worry to complet...
Japanese → English
I hope this email finds you well. Thank you very much for your message. I thank you for your consideration in deducting the amount for the defects from last time. Please be informed that I've paid the deposit. Although you said that the production would take 20 days, around 30 days would be acceptable. I would appreciate it if you would take time and make products with care. I...
Japanese → English
I received the bath robe you sent. Thank you very much. I appreciate your prompt support. Please let me inform you my schedule from now on. On April 10th, a Japanese woman model will try to wear the bath robe. If the size and feeling matches, we will place an order to you. In the case that we feel S size is a little big, please let me discuss XS size as well.
Japanese → English

bean60's Public Translations

Tanaka-san,
Can you share today's slides with Robert-san?
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I ordered the same items again yesterday but I have yet to receive the items I previously ordered. The ones that have not arrived are from the order placed on November 13th. Please let me know what the tracking number is.
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All of my products are Japanese versions. I store Japanese products that I have in stock in Japan at the USA Amazon warehouse.
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bean60's Services

ビジネスコミュニケーション、プレスリリース、医療関連文書の翻訳。
$30.00 per hour
Translation & Localization / Translation