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  4. Regarding to Kryptonite KryptoLok, I ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Regarding to Kryptonite KryptoLok, I received the different item. The first ...

Original Texts
Kryptonite KryptoLokについて違うアイテムが届いた。添付画像の1,2枚目が実際届いたアイテムの写真で、3,4枚目は私達が注文したアイテムの写真です。パッケージも違うし、バーコードの数字も違うので、違うアイテムだと分かります。私達は日本の届いたアイテムをドイツに返送したいが、あなたたちはドイツまでの送料を負担することは可能ですか？
atsuko-s
Translated by atsuko-s
Regarding to Kryptonite KryptoLok, I received the different item.
The first and second picture of attached images are that of the item was actually delivered. The third and fourth picture are that of the item we ordered. Since the package and the number of bar code are different, I could know it is different item.
We would like to send the item delivered to Japan back to Germany. Can you pay the shipping cost to there?

Result of Translation in Conyac

Number of Characters of Requests:
174letters
Translation Language
Japanese → English
Translation Fee
$15.66
Translation Time
9 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

There are a lot of things scheduled to bid at the auction on the 6th and 10th. Is it possible to pay by dividing the amount with 2 credit cards?
Japanese → English
Thank you for your order. Regarding the Blue Light you ordered this time, we have reduced the price a little so we have changed the price. It's 242 yen cheaper. Thank you and best regards.
Japanese → English
As for the consignment, the price you offered me is a reasonable one. I fully agree with the price. However, at this time I have decided to decline the consignment as I thought twice. The reason is that I am too busy to be available at the moment. Therefore, I think I would like to ask for a consignment when I have an opportunity. I promise. I look forward to the update for the next list.
Japanese → English
Previously, she checked the confirmations and order details and if there were no problems, she forwarded it to the customer. Now we are asking our customer to do that. She says that it takes time to check the order because she cannot extract the part number of the product because it is a scanned PDF. I think the mistake was made because he checked the inventory using the same size description f...
Japanese → English

atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English