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  4. We'll do that for you later, no worri...

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[Translation from English to Japanese ] We'll do that for you later, no worries. As for the "not received item" case...

Original Texts
We'll do that for you later, no worries.

As for the "not received item" case, you can just ask eBay to step in, as I told you before, if this is the first time ever you lost your mail tho the tracking shows delivered, eBay may help you. They usually credit back the money for the first time that buyer lost a mail with the tracking shows delivered. But if you met the same issue before and eBay had helped you once, then they won't help you again. So just go ahead and trigger an eBay Step In. If eBay credits a refund to you, you can order that coin again and we will ship you again.

Let me know if you still have any question.

Good Luck.
shimauma
Translated by shimauma
ご心配なく。追って、対応させていただきます。

「未受領品」については、以前お伝えしたように、eBayに介入してくれるよう依頼することができます。荷物がなくなるのが初めてであればー追跡番号で確認すると「配達済み」となってはいますがー、eBayが手伝ってくれると思います。荷物がなくなるのが初めてであれば、「配達済み」となっていても通常はお金を返してもらえます。しかし、以前にも同じ事があり、eBayが一度手伝っていれば、再度手伝ってはくれません。ですので、まずはeBayに介入を頼んでみてください。もし、eBayがお金を返してくれれば、貴方はコインをもう一度オーダーすることができ、我々もそれをもう一度貴方へ送らせていただきます。

他に何かご質問がありましたら、お聞かせください。

うまくいきますように。





Result of Translation in Conyac

Number of Characters of Requests:
636letters
Translation Language
English → Japanese
Translation Fee
$14.31
Translation Time
16 minutes
Freelancer
shimauma shimauma
Senior
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

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shimauma's Public Translations

Thank you for your message.

I would like to return the item, not to exchange it.

My customer wanted this item, but it wasn't delivered on time.
I'm sorry to tell you this, although I asked you to check the item and send it in order to avoid any trouble.

Would it be ok if I would return the item to you?

After receiving the returned item, please give me a full refund.

Thank you in advance for your response.








Japanese → English
おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English