[Translation from Japanese to English ] Even though I showed my intention to purchase only once, I cannot understand ...

This requests contains 232 characters . It has been translated 2 times by the following translators : ( sujiko , setsuko-atarashi ) and was completed in 0 hours 10 minutes .

Requested by yuko3 at 16 Mar 2018 at 18:18 1422 views
Time left: Finished


一度しか購入の意思表示をしていないにも関わらず、2つの契約になったことには納得がいかない。ダブルクリックを2回の申込みとして認識したのは◯なので、航空会社から返金がなかったとしても、◯の負担で返金してほしい。
その証拠には、購入日のメールに記載されている日付と時間が、一度目は◯二度目が◯であること。
同じメールが二度届いたとこちらでは認識し、◯カード会社からの明細書により支払いの際に初めて知った次第です。


帰りの飛行機代(5/15出発)は発券前なので返金してほしい。

Even though I showed my intention to purchase only once, I cannot understand why there became two contracts. What I recognized ◯ as a two times applying by clicking twice, even though there was no refund from the airline, I would like you to issue me a refund with ◯'s responsibility.
The evidence tells that there are date and time listed on the purchased date's mail, the first one was ◯ and the second one was ◯.
As I received the same mails twice, I checked it and by ◯ credit card company's detailed statement to pay, I knew it for the first time.

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