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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received the item returned from the customer by the reason that it is an it...

Original Texts
お客様から不良品とのことで返品を受けましたが
確認したら不良ではありませんでした。
商品代金の返金はするが送料はお客様に負担してもらいまいです。
商品が問題なく動くところを動画で確認してもらおうとしましたが信憑性がないという理由で取り合ってもらえません。
お客様からはebayに言えと言われました。
こちらとしては
商品代金&送料はお返し致しますが
返送にかかった送料はお客様に負担してもらいたいです。
Translated by sujiko
I received the item returned from the customer by the reason that it is an item with defect.
But I checked it and found that it was not an item with defect.
I will issue the customer a refund, but I will ask him or her to pay for the shipping charge.
I tried to make him or her check that the item works without problem in the moving picture,
but he or she cannot agree with me since he or she does not trust me.
The customer told me to report it to eBay.
I will refund amount of the item and the shipping charge, but would like the customer to pay for the shipping charge required when returning the item.
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Result of Translation in Conyac

Number of Characters of Requests:
194letters
Translation Language
Japanese → English
Translation Fee
$17.46
Translation Time
23 minutes
Freelancer
sujiko sujiko
Starter
IT、金融などを中心として社内翻訳者を数年経験後、フリーランス翻訳者として独立。2009年、法人化。得意分野は、法律(契約書、法令、戸籍など)、金融(40...
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