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[Translation from Japanese to English ] I don't know why it happens repeatedly, but I've got a report about a non-con...

Original Texts
なぜ連続するのか分かりませんが、また不具合の報告がありました。
今度は充電式の製品についてです。
アマゾンのレビューで星1をつけられ、写真を掲載されました。
スクリーンショットと写真をお送りします。
お客様いわく「2ヶ月ちょっとで製品から液漏れして使えなくなった。」だそうです。

現在、お客様に代替えの商品をお送りするということで交渉中です。
なんとか評価は取り下げてくれ、現在★3にしてもらっています。

以上、ご報告でした。
しかしながら製品自体は好評です。私も不具合のない製品を売りたいです。
Translated by shimauma
I don't know why it happens repeatedly, but I've got a report about a non-conformance again.
It's about a rechargeable product.
The customer gave me one star in his review and put up a photo of the non-conformance.
I've attached a screen shot and the photo.
He said the battery of the product had leaked after about 2 months and the product had been unusable.

I'm currently negotiating with the customer about an exchange.
He has withdrawn his review and has changed the star rating to 3 stars.

This is only for your information.
However, the product itself has been selling well.
I would like to sell products without non-conformance as well.






Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
12 minutes
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日(TOEIC960レベル)、独⇄日(TELC B2レベル)に対応可能です。非ネイティブのブローク...