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[Translation from English to Japanese ] We are so sorry you have received damaged goods and does not normally happen,...

This requests contains 330 characters . It has been translated 3 times by the following translator : ( henno ) and was completed in 0 hours 14 minutes .

Requested by maaay at 12 Oct 2011 at 22:32 1083 views
Time left: Finished

We are so sorry you have received damaged goods and does not normally happen, please keep the ones you have, no need to send back. Could you let us know which ones are not damaged we will send replacements for those ones. Unfortunately if this happens again we will be forced to stop sending to Japan it is just too costly for us.

破損した商品と届けてしまい、大変申し訳ありませんでした。これは普段起こることではありません。そちらにある商品はお納めください。送り返す必要はありません。次に私達が商品をお送りしたとき、どれが破損していなかったかどうか、教えて頂けないでしょうか？　残念ながら、もう一度このようなことが起こると、私達にとってはコストがかかりすぎるため、日本に配送することができなくなります。

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海外サイトで通販購入した商品が届いたのですが破損していたため、交換依頼をメールしました。これは、その返答です。翻訳お願いいたします。

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