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[Translation from Japanese to English ] This created a loss for both you and us. Having learned a lesson from it, w...

Original Texts
スマートフォンからメールを送信した筈でしたが未送信になっていることに気付きました。
これは再送信です。誠に申し訳ございません。

このご注文に関しては、お客様が商品を早く届けてほしいというご要望のメールを何度かいただいたため、
私たちはすぐに発送できる仕入先から直接発送させていただきました。

しかし届いた商品の品質が粗雑であるという苦情を受け、その写真を送っていただき確認しましたが、それには私たちも落胆し、即日返品なしで全額返金させていただいた次第です。





lltsheep
Translated by lltsheep
I send an Email via smart phone, but I have just noticed the email was not delivered.
I am re-sending this email. I apologize any inconvenience you might have experienced.

Regarding this order, we had received several messages from you requesting fast shipping. Therefore, in order to satisfy your need, we shipped the item directly from our vendor so that the time of shipping & handling can be shorter as possible.

However, we received your message reporting the low quality of the product, with photo. We are truly disappointed. Thus, we refunded you all costs immediately, no return of the product required.
shimauma
Translated by shimauma
◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎◎
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Result of Translation in Conyac

Number of Characters of Requests:
340letters
Translation Language
Japanese → English
Translation Fee
$30.6
Translation Time
22 minutes
Freelancer
lltsheep lltsheep
Starter (High)
Freelancer
shimauma shimauma
Standard
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From Japanese To English Are Made Public

I received two boxes of quest bars in a smaller size carbon box. Order sheet wasn’t enclosed with it. I thought the rest four boxes and the order sheet would come later on but it hasn’t come yet. The items I ordered on 18th January and 21st January have come already. I thought it might have been my order mistake and looked at the order history yet I found I ordered six boxes. Have...
Japanese → English
For the meeting for three of us, including your company and B company, regarding A product. We received the requested date for the meeting from the B company. Which will be convenient for you either week beginning of 19th or 30th for the meeting?
Japanese → English
I'm interested in that record. Is it in good condition? If you offer a good price, I'd like to purchase it along with the one I bought this time. Thank you so much.
Japanese → English
We would be very pleased if we could get used to the first agency in Japan. The contract varies depending on the manufacturer, and there are simple contracts as well as complex ones. There are also companies that trade only by deciding on various conditions without a contract. We will attach a sample to the email, so please refer to it and revise or create it at your company. We plan to accept ...
Japanese → English

lltsheep's Public Translations

Dear Mr. (またはMrs.) Enda

How was the condition of the outer box when it was delivered?
The item might be broken during the shipping.
Also, could you send me the picture of defect part of the product?

Thank you in advance for your cooperation.
Japanese → English
Do the maker need to know whether we are selling their products to anyone? Negotiate this order considering it as an additional to our past orders.
With the conditions given from you, we have to place an lower price order. If you cancel it, we do not order this brand ever again. Although we are thinking to order other products, it will be difficult for us to do so.

As you can see from other orders, this bags is not very popular. I am not sure how much consideration the maker puts on this product. If we are the only retailer of this product, we may be able to meet your requests. We can buy it from other vendor, too.
Japanese → English
こんにちは。

偽Eメールを使った返金詐欺として、eBay及びPayPalに通報した。両社は、貴方のアカウントの凍結措置を行い、サービス利用禁止措置を施すだろう。
この詐称行為につき、この取引の中止の手続きをとると共に、貴方が信頼の価値がない人物であるという理由から、全額返金を求める所存である。「疑わしきは罰せず」という考えもすることができたが、現状、モデルが元から壊れていた（又は）写真とは異なるものであったとは考えられない。そして、（保険請求の）クレームから、保険で補償されることはないだろう。

ネイサン
English → Japanese
I have shipped the watch （または、置時計や壁掛け時計は、clock）on June 19 to you.
Please refund me for that.
Also, I had shipped a wrong watch, different from what it's supposed to be, by mistake on June 12.
Please check on that matter, too.
Japanese → English