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[Translation from English to Japanese ] I wish I can help you locate your order, but Eclipse Health Care shipped and...

Original Texts
I wish I can help you locate your order, but Eclipse Health Care shipped and prepared your package directly from its location and they have your order information. Please understand that in this case seller will help you further regarding this. I've contacted the seller on your behalf requesting to provide you a status update on the order. You'll receive a copy of this e-mail shortly. In my experience, sellers reply to customer e-mails within two business days of receiving the message. We hold them to the same high customer service standards we set for ourselves. I request you to please give the seller two business days to get back to you.
shimauma
Translated by shimauma
貴方の注文品の場所についてお手伝いできるとよいのですが、注文品の梱包・出荷はEclipse Health Careが自社で行い、貴方の注文情報も所有しています。この場合、販売者が貴方のお手伝いをすることになります。我々は貴方の代わりに販売者へ連絡を取り、注文品の最新状況について貴方へ連絡するよう依頼してあります。貴方はすぐに本メールのコピーを受け取ります。私の経験上、販売者は、顧客からのメッセージを受領後2営業日以内に回答します。彼等は、我々と同じくらい高いカスタマーサービスを提供しているとみなしています。彼等からの返事を2営業日お待ちください。

Result of Translation in Conyac

Number of Characters of Requests:
653letters
Translation Language
English → Japanese
Translation Fee
$14.7
Translation Time
12 minutes
Freelancer
shimauma shimauma
Senior
静岡県出身、ドイツ在住のshimaumaと申します。英⇄日（TOEIC960レベル）、独⇄日（TELC B2レベル）に対応可能です。非ネイティブのブローク...

Other Translations From English To Japanese Are Made Public

Thank you very much for reaching out. I sell A LOT to Japanese customers and I would love to discuss about the opportunity. I do accept wholesale. Please let me know if you have more detailed plan so we can move forward.
English → Japanese
Dumo arigatou. May i buy the item with hood for $220? I am kinna concern about the "tarnish" you mentioned in the Optical system---is it a haze??? Let me know. Thank you so much.
English → Japanese
Don't insult my intelligence. This is not the first lens I've ever purchased. I own multiple 35mm film cameras - from Leica's, to Contax, to Olympus. This lens clearly has large specs of dust within the optics. You have sold an item NOT AS DESCRIBED on the product page - and I will be making a complaint with eBay and PayPal. I will also be seeking a refund for the return shipping.
English → Japanese
I can offer you this model for 539,- Euros DHL Standard inclusive. The only one problem is that DHL Standard don’t deliver at the moment to Japan. I can ship at the moment only with DHL Express, so you can have the parcel in 3-5 days, but so is my offer 599,- Euros. When you pay the model with DHL Standard and you have patience until DHL start again the delivery to Japan, then you have the mo...
English → Japanese

shimauma's Public Translations

おくむらさん

我々のメール返信がないことを、残念に思います。
返信がないのは、これが初めてではありません。
我々は常に貴方からの質問に応え、貴方と会社を重んじてきました。
我々の質問を無視するのは無礼です。
特に、これまで１２年以上に及ぶ我々のビジネス関係を考えれば尚更です。
質問に返信されないということは、返信に時間をかける価値が我々に無いということを表すことになります。

お互いに利益を得られるよう、今後は是非メールへの返信をお願いしたいと思います。
返信が前向きな内容でない場合でも、我々を無視されるより大分ましです。

前回のメールに書かれた質問に対する返信をお待ちしております。
English → Japanese
How much would it be if I order ”Carmen kit by Adrie Stoete- HEAD ONLY Limbs set #20”?
As in the attached picture, I would like the doll to have glass eyes in chocolate brown and black baby-like hair made of mohair. (similar to Anming)
The eyes should be made of glass, not acryl.
Japanese → English
Dear I,

For your reference, I'm sending you a transportation to Narita airport tomorrow.

From Tokyo Station

Train A
Departure 13:02 → Arrival 13:57

-About 10 min. by taxi from the hotel to Tokyo station.
-If you take Train A, please go to "Marunouchi-guchi" at the Tokyo station by taxi.
-The platforms are No. 3 and 4 (Basement 5th floor)
It takes about 15 min. to the platforms on foot.
-All seats are reserved.
-All seat are unreserved. (Seat selection is not possible.)
-The nearest station is "Narita Airport Station".
-Check-in counter is at the Terminal 1.









Japanese → English
It's been a while. How are you?
I'm doing fine.
I would like to receive a quotation for a doll.
(If the price is acceptable, I will order from the URL of order form that you told me before.)

I would like a doll that exactly looks like Barnabe which you made for me before.
You emailed me a picture of the finished doll on February 7, 2018 at 10:52.
I would say that the picture is a kind of dark (the doll looks darker.)
I will send you a picture that I took.




Japanese → English