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  4. Thank you for making inquiry to us. ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for making inquiry to us. We are very sorry that the item which we...

Original Texts
お問合せありがとうございます。
この度はお届けしました商品に不良箇所があったとのこと誠に申し訳ございませんでした。
キャンセル処理をさせていただきます。
返金、もしくはクレジットカードのキャンセルはamazonが行いますので、処理が行われない場合は直接amazonにお問合せください
現在お届けしている製品につきましては、リペアして使用できそうでしたらそのままお使いください
難しい場合は、お手数ですがそのまま破棄いただければと存じます
この度はご迷惑をおかけしまして誠に申し訳ございません。
[deleted user]
Translated by [deleted user]
Thank you for your requirements.
We apologize for the item we delivered you had an inferior.
We proceed the cancelation.
Amazon will process the refund or cancelation of your credit card, so please ask Amzon direct, if you find the cancelation has not been done.
If you think you can use the item we delivered with some repair, please keep it. If you cannot repair it, please throw it away.
We apologize again for this inconvenience.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
6 minutes

Other Translations From Japanese To English Are Made Public

How is sending the product from Osaka different from how it's been done up to now? With the wholesaler we have been dealing with up to now there would be discounts if the quantity of the order was large enough. With the final confirmation slip from the last order, the number of orders for sizes has been limited.Would it be better to divide the order for this time too if the requirements are the...
Japanese → English
We have been asking you to check the numbers by opening case as for the issue of receipt difference of shipment. However, for (MIC) Team, they cannot investigate any further, and so we are contacting you in this mail. These shipping have been delivered to Amazon warehouse with sure, and as they were shipped from Japan. there cannot be the fact of the content is 0. They are a huge items, th...
Japanese → English
Concerning the STRIKE PLATFORMS, it is strange not to receive even though I had received a notice of shipping about a few weeks ago from BlackHawk. I understand you have a order number for BlackHawk, would you please make a contact to ask where the item is by phone. In addition, I need the tracking number associated with the courier company, please. I also of course need an result as well. Pl...
Japanese → English
I have been thanking your support for us by your brilliant staffs from the bottom of my heart throughout the year. We continuously work hard to provide your products to more users in Japan. I really appreciate your unchanged support for the coming new year, too. This year, it is more than ever a serious year due to the pandemic of the coronavirus globally. Although the trade show will be...
Japanese → English

[deleted user]'s Public Translations

The ordered product of the past day finally arrived in Japan.
Since you did not keep the delivery date, other staff suffered a trouble and spent money.
Although I called you, have not received a reply.
I would like to ask you as a representative, once again, that you can strictly follow the next delivery date on July 6.
Anna who is in charge of this is doing considerable efforts.
I think the structure of the factory is not cooperative.
Once again, I would like to ask you as the company representative to better response in future please.
Japanese → English
The trucking number was disabled and I do not know the reason.
It is a bit risky to send it again to your country.
Because the product will expire soon.
In addition, it may not go through the custom.
Therefore, it is difficult to send the product quickly.
I am so sorry but I will refund full amount.
Thank you for your understanding.
Japanese → English
ご連絡ありがとうございます。また、ご不便をおかけして申し訳ございません。ログイン時にメールアドレスがなぜ使えなくなったのか私ではわかりかねますので、IT担当者に貴殿のアドレスを見てもらいます。

何か分かり次第すぐにご連絡差し上げます。それまでにご希望の商品がございましたら私のメールにご注文いただければこちらでご注文をたまわります。
English → Japanese
As per your advice, I tried to register a delivery address, but they did not accept US address in Japanese account.
Even inquired the PayPal customer service, they said it is not possible. I tried to register a delivery address in Japan for the US account, also is not accepted.
According to the PayPal, we have to register the delivery address as a gift receiver.
Would you please claim for my address in Japan and I will register as a gift receiver.
Japanese → English